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Challenges in implementation of ISO 20000 in it service management organizations - a case study

by Golam Rabbany, Md.
Publisher: Dhaka Department of Industrial & Production Engineering,( IPE) BUET 2017Description: xi,103p.Subject(s): ManagementOnline resources: Click here to access online
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Item type Current location Call number Copy number Status Date due Barcode
Thesis Central Library, BUET
Reference section 		658.4/GOL/2017 (Browse shelf) 1 Available 115974

One CD-ROM

Includes bibliographies

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