000 00713nam a22002177a 4500
001 41047
003 BD-DhUET
008 180124b xxu||||| |||| 00| 0 eng d
040 _c00
_dBD-DhUET
082 _a658.4
_bGOL/2017
100 _aGolam Rabbany, Md.
245 _aChallenges in implementation of ISO 20000 in it service management organizations - a case study
260 _aDhaka
_bDepartment of Industrial & Production Engineering,( IPE) BUET
_c2017
300 _axi,103p.
501 _aOne CD-ROM
504 _aIncludes bibliographies
650 0 _aManagement
720 _aDr. Nafis Ahmed
_eM. Sc. Thesis
856 _u http://lib.buet.ac.bd:8080/xmlui/handle/123456789/4782
942 _cTH
999 _c41047
_d41047