Abstract:
Enterprise Resources Planning (ERP) software systems encompass a wide range of software
products supporting day-to-day business operations and decision-making. The pricey ERP
systems does not only tackle information technology (IT) issues but also altempt to solve
problems related to hwnan resources, enterprise culture, and organizational re,tructuring.
Successful implementation of ERP can harvest gigantic benefits for organizations - or it can be
disastrous for organizations that not succeed to deal with the implementation process. Hence,
successful implementation ofERP system can improve enterprise performance significantly.
This research examines what factors facilitate or inhibit the success of ERP projects in
Bangladesh. Data was collected by questionnaire & conducting interviews at various levels of
employees of various organizations of Bangladesh. Thc study proposcs that User's Involvement,
Effective Communication, Educati()n and Training, Management support, Consultants, Internal
readiness, Training, Bangladeshi Organization culture, Adequate testing are piv()tal lactor, of
succes,f~d ERP implementation and Suitability of Software and Hardware, External Support and
Change Management (BrR) are other important factors that arc contributing to a successful
implementation.
