Computerized clinical MIS for NGO service delivery partnership (NSDP)

Abstract

This project presents the development of an automated cli~t - r NGO Service Delivery Partnership (NSDP), a leading family health service provider, for its operation in urban areas. NSDP provides health services through some local NGOs that operate service-providing clinics throughout the country. NSDP currently maintains five MIS in urban areas for monitoring the whole system. None of these are automated; these are almost manually controlled. NSDP has to submit a monthly performance report for each NGO to their donor USAID. It faces a great problem while storing and retrieving necessary information and submitting the monthly performance reports. The organization thus wants to develop an automated system, because a complete automation can make their system dynamic. In this project we propose an automated system that only work for their clinical MIS. We investigate and analyze their current system, and then we design and create a database. Finally, we develop a user interface using Java and link the interface with the database successfully. We also investigate whether NSDP can implement the proposed system. We find that the organization has some limitations for implementation of the new automated system. Computers are essential for maintaining the new system, whereas the clinics that are operated by NSDP-monitored NGOs have no or very little computers. The lack of resource persons is also a big problem for NSDP. Another important limitation is the lack of network facilities. NSDP has to establish a network of its own to implement the proposed system. And finally, NSDP needs a huge fund for the implementation of the proposed system. Though there are some limitations, we recommend that the NSDP should try to minimize their limitations so that an automated system can be implemented. NSDP should at least implement a partial automated system to get the advantages of this new automated system.