Abstract:
In keeping with tl;)esocial requirement, public telephone system
has been introduced in urban areas of the country with objective
of providing satisfactory service to the public. The level of
service and hence the 'amount of social benefi t to be ,achieved is
based on the socio-economic condition of a country. Thus
assessment of the system utilization with satisfactory level of
service is an important factor in siting of public telephone
booths.
In the present work an analysis of the existing system has been
carried out to predict the nature of usage characteristics and to
assess the demand-supply situation of the system in Dhaka city. A
hypothesis was made that, profession/occupationwise classification
of the potential users has influence over service time which
in turns determine ~he system demand.
Actual data were collected from a sample of five telephone booths
in different consecutive days Analysis of this data revealed that
lack of scientific methodology in siting of booths has yielded
an undesired level of system utilization. All overload condition
prevailed in all the booths which would be reflected to the total
system should an exhaustive study was carried out for the total
system.
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I
The hypothesis regarding the influence of locational populationmix
on the usage time by classwise population has -been proved
valid statistically at various significant levels.
Finally a model was developed. The outcome of "this model would
give management a scientific basis, a tool to determine optimum
number of booths required to meet predete~mined level of system
utilization.
