Abstract:
Continuous technological improvement IStransferring the global scenario
almos1 dramatically. In the context of free market economy, there has
been a repaid growth in trade and international capital flows all over the
world. As a member of the World Trade Organization, Bangladesh IS
now open 10 the world traders-- its local market is also an international
markeL A manufacturer in Bangladesh is, therefore, to realize thai if he
wants to slay in business, he must produce quality goods With
competitive price. His products must respond and materials and
processes must conform to constantly changing needs and expectation of
the consumers,
During the last few decades there had been a remarkable transformation
of qualily function in industries. The conception of age-old statistical
method has been complemented by Company -Wide- Quality-Control
(CWQC) Many developed and developing countries of the world have
been using the modern quality management techniques. But in this
respect Bangladesh falls far behind. So to face the challenge of the fierce
competition In the present business world, it has to quickly Implement
modern quality Improvement tools.
The present research work conducts a survey through a set of
queslionnalres the quality management systems of the various industries
both in the Large and Medium scale industries (LMI) and Small and
"
Cottages industries {SCI}. It then studies, examines and analyzes their
current status and finally suggests specific recommendations.
As regards the Industnes in the lMI sector, a methodology has been
developed for analysiS of the existing status On the basis of the quaiity
management philosophies and conceptual modeis found in the literature,
a set of quality determinants has been identified. Some factors
(Indicators) have been selected to objectively quaiify each determinant.
Each quailfYlng factor is assigned a score. On the basIs of the survey
findings, scores are assigned to the selected quailty determinants of ail
Industries. According to the total scores obtained by different industries,
they are classified or ranked. Specific quality improvement strategies on
them suggested for each level.
Unlike the lMI sector, no specific sCOring method is applied for the SCI
sector. In view of the findings of survey work, the quality determinants are
studied and examined and accordingly speCific recommendations are
prOVided to enhance the quality management systems.
