Abstract:
Capacity building, which comes from the demand of the changed world, is the process of
improving efficiency and ability to make effective use of the human and fmancial
resources available. It is the process to cope with the changes over time. It is not operated
within any discrete principles, methodology or guidelines. Scope of capacity building
interventions also varies in diversity from one to another. Institutional capacity building
has become the prime concern during the last decade to the Government, donors and
development actors. As ineffectiveness and inefficiency is a common feature of the
different state OWIledorganizations, local government institutions, corporations, private
and public enterprises in most of the developing countries. It hinders to develop pro-active
service sector. This inefficiency is a great obstacle to establish democratic
institutionalization and good governance, which is a pre-requisite to merge with the
changed and globalize world.
This study will view on urban governance from the perspel;tive of institutional
development. The aim of this research is to gain a better understanding of the concept of
institutional capacity building approach for strengthening the urban local government
bodies of Bangladesh. In this study four Pourashavas were selected for data collection
namely Bogra, Natore, Pabna and TangaiL
An urban local government institution is supposed to provide services to its citizens. It is
an institution of urban people functioned by peoples representatives. Urban governance ean
be visualized through activation of an urban institution with functional relationship with
people and peoples representatives. Effectiveness can be measured through quality of
service delivery for the people. Customers satisfaction is one of the major output of
effectiveness of an institution. Efficiency is based on perfonnance, leaderships, skills and
awareness of local elected representative,. In a country like Banglade,h, an urban
institution faces multifaceted problems as shortage offunds, less mobilization of resources,
lack of citlzenry roles and re,ponsibilitics, lack of skills and awareness of the public
representatives, lack of political and social commitment and many other problems. The
study has been conducted to capacitate the process of urban local government of
Bangladesh.
