Quality improvement in garment factory through TQM approach

Abstract

Total Quality Management (TQM) is one of the important tools to improve quality and reduce manufacturing cost by reducing rework and scrape. There has a great applicability of TQM method in RMG sector. Several implementations have proven that the TQM approach really works in practice and improves of even 90% and more quality level in some situations. As RMG sector is a large industrial sector in Bangladesh; Quality Improvement can play a vital role for improving productivity as well as economic development for the country. We have used the tools of TQM such as Flow chart, Check sheet, Pareto Chart, Cause and effect diagram in a garment industry of Bangladesh and it is found that a significant amount of rework and scrape per style, per month has minimized by applying this method. The implementation has enabled to reduction in rework and cost of poor quality, through proper utilization of company's internal resources without the need for significant investment.