Critical success factors for implementing green supply chain management in electronics industry: A case study

Abstract

Green supply chain management (GSCM) has emerged as a proactive approach to enhancing sustainable supply chain performance. This study explores critical success factors (CSFs) for implementing GSCM for an electronics manufacturing company from an emerging economy context. A total of 22 CSFs for GSCM implementation were selected based on literature review and opinions of 30 industrial managers from three electronics manufacturing industries. Among the 22 CSFs, 16 CSFs were finalized based on Pareto analysis. Then the Decision-Making Trial and Evaluation Laboratory (DEMATEL) approach was used to capture the interactive relationships among the CSFs on the basis of developing a causal effect diagram. The findings reveal that top management commitment, government regulations and standards, pollution prevention and hazardous waste management, environment management certification (ISO 14000) are the CSFs for a successful implementation of GSCM. The prominence-causal graph indicates that top management commitment is paramount toward GSCM-implementation into existing supply chains followed by pollution prevention and hazardous waste management. This study can help industrial managers and supply chain practitioners to make strategic and tactical decisions regarding identification and successful implementation of GSCM practices in the electronics industries in emerging economies.