Supply chain risk assessment in the home appliance industry: a case study

Abstract

Currently, home appliance industries of Bangladesh are growing very fast and productively. Bangladesh manufactures and assembles various consumer electronic home appliances in local manufacturing plants. Some of our products are even exported worldwide and the market is increasing. But most of the parts for this manufacturing must be imported globally. This requires a smooth and sustainable supply chain practice. There are several risks that threatens the smooth operation of this industry. It is essential to identify and prioritize the risks that affect the overall supply chain of the industry. These risks are not similar for all other industries. In this study, there were 23 risks identified through detailed literature review and profound survey on home appliance industry. From these risks, using Delphi method 15 were found to be the most relatable and affecting the home appliance industry. These risks were ranked using TOPSIS method considering 8 impact criteria having weightages for their affect. The result of the thesis aims to support the home appliance industry in such a way that the supply chain professionals and industrial engineers can easily identify most influential risks towards an unencumbered supply chain process.